Important Things to Know Before Booking

• Lash lifts are not suitable for clients with extremely sparse, short, or damaged lashes.

• Lash lifts last 6–12 weeks, with tint lasting approximately one week.

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• Extensions provide more customisation compared to lash lifts, so consider your long-term lash goals when deciding which treatment to book.​

Patch Tests & Allergies

• Ensure patch tests are carried out at least 2 days prior to your appointment, if you've not had a lash lift or been with this salon in the last year. 

• If you have a history of reactions to lash glue, sensitivities to the pads or anything eye related  please inform us before booking.

• A test patch is mandatory for all new clients, if you've not had a lash appointment with the salon in one year or if you become pregnant.

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Contraindications & Contra-actions

For the safety and optimal results of our lash lift and lash extension services, please review the following guidelines. These criteria are designed to protect your health and ensure a successful treatment. In some cases, a GP fit note may be required—please inform us in advance to avoid any inconvenience or loss of payment.

Contraindications

Contraindications are conditions that may prevent you from receiving a lash lift or lash extension treatment. Please do not book an appointment if you have any of the following:

• Eye Infections & Inflammatory Conditions:

  • Inflammation such s Keratitis, swelling, or hypersensitivity around the eye area

  • Any specific bacterial and viral infections which are classified serious conditions such as conjunctivitis, styes, impetigo, lice, lash mites, herpes simplex, shingles which all require medical attention.

• Skin Disorders & Allergies:

  • Recent skin diseases or disorders affecting the eye area

  • Allergies to any of the products used in the treatment

• Medical Conditions & Treatments:

  • Recent eye surgery (within the last year), including laser eye surgery (avoid lash lifts for at least 6 weeks post-procedure)

  • Ongoing chemotherapy or serious systemic conditions (e.g., diabetic retinopathy)

  • Trichotillomania

  • Glaucoma or other serious eye disorders (e.g., blepharitis, alopecia)

• Hormonal Factors & Pregnancy:

  • Pregnancy, or postnatal period until hormones have stabilized (typically one year postpartum)Please note that due to hormonal changes, lash lifts may not be effective during pregnancy. If you are pregnant and choose to proceed with treatment without disclosing your condition, the salon cannot assume responsibility for unsatisfactory results, and no refunds will be issued. We strongly encourage you to inform us of your pregnancy status in advance to ensure your safety and the best possible outcome.

  • Use of hormonal medications (please consult with your GP)

Note: Certain conditions may require a GP fit note. Please provide this documentation if requested.

Contra-actions

Contra-actions refer to adverse reactions or unwanted outcomes that can occur during or after your treatment. These are generally manageable but should be considered before booking:

• Mild to Moderate Reactions:

  • Claustrophobia or discomfort due to the treatment process

  • Brittle or damaged lashes that may not hold the treatment effectively

  • Small, faint red stripes on the skin near the treatment area

  • Watery eyes or mild eye irritation (note: excessive tearing or streaming eyes can affect the treatment outcome)

• Post-Procedure Considerations:

  • Hay fever or rhinitis, which may cause additional irritation

  • Recent cosmetic procedures (e.g., permanent makeup) – wait at least 2 weeks before receiving a lash lift

• More Serious Reaction:

  • If you have claustrophobia or anxiety related to having their eyes closed , a lash lift may be challenging due to the need to keep your eyes closed for up to 90 minutes, but discussing your concerns with us beforehand can lead to accommodations such as brief eye openings or product adjustments to alleviate discomfort.

Contra-actions are typically less severe than contraindications and can often be managed during or after the treatment. However, if you experience any significant discomfort or adverse reactions, please notify us immediately so we can address them promptly.

By adhering to these guidelines, we can work together to achieve the best possible results while prioritising your safety and comfort. If you have any questions or concerns about these contraindications or contra-actions, please do not hesitate to contact us before booking your appointment.

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