Contraindications & Contra-actions

For the safety and optimal results of our lash lift and lash extension services, please review the following guidelines. These criteria are designed to protect your health and ensure a successful treatment. In some cases, a GP fit note may be required—please inform us in advance to avoid any inconvenience or loss of payment.

Contraindications

Contraindications are conditions that may prevent you from receiving a lash lift or lash extension treatment. Please do not book an appointment if you have any of the following:

• Eye Infections & Inflammatory Conditions:

  • Inflammation such s Keratitis, swelling, or hypersensitivity around the eye area

  • Any specific bacterial and viral infections which are classified serious conditions such as conjunctivitis, styes, impetigo, lice, lash mites, herpes simplex, shingles which all require medical attention.

• Skin Disorders & Allergies:

  • Recent skin diseases or disorders affecting the eye area

  • Allergies to any of the products used in the treatment

• Medical Conditions & Treatments:

  • Recent eye surgery (within the last year), including laser eye surgery (avoid lash lifts for at least 6 weeks post-procedure)

  • Ongoing chemotherapy or serious systemic conditions (e.g., diabetic retinopathy)

  • Trichotillomania

  • Glaucoma or other serious eye disorders (e.g., blepharitis, alopecia)

• Hormonal Factors & Pregnancy:

  • Pregnancy and the postpartum period (typically around one year) involve significant hormonal changes that can impact the effectiveness and retention of lash extensions. Additionally, during pregnancy, lying flat for extended periods—often required for lash application—can be uncomfortable or pose health concerns. If you are pregnant, we strongly advise against getting lash extensions due to these factors. However, if you choose to proceed, please inform us in advance so we can discuss alternative positioning, such as lying on your side, to ensure your comfort and safety. Please note that if you decide to undergo the treatment without disclosing your pregnancy, the salon cannot assume responsibility for any unsatisfactory results, and no refunds will be issued. We strongly encourage open communication to ensure the best possible outcome for you and your baby.

  • Use of hormonal medications (please consult with your GP)

Note: Certain conditions may require a GP fit note. Please provide this documentation if requested.

Contra-actions

Contra-actions refer to adverse reactions or unwanted outcomes that can occur during or after your treatment. These are generally manageable but should be considered before booking:

• Mild to Moderate Reactions:

  • Brittle or damaged lashes that may not hold the treatment effectively

  • Small, faint red stripes on the skin near the treatment area due to pressure or fumes

  • Watery eyes or mild eye irritation (note: excessive tearing or streaming eyes can affect the treatment outcome)

• Post-Procedure Considerations:

  • Hay fever or rhinitis, which may cause additional irritation

  • Recent cosmetic procedures (e.g., permanent makeup) – wait at least 2 weeks before receiving a lash lift

• More Serious Reaction:

  • If you have claustrophobia or anxiety related to having their eyes closed , lash extensions may be challenging due to the need to keep your eyes closed for a long time, but discussing your concerns with us beforehand we can discuss if you'll be suitable for the treatment. 

Contra-actions are typically less severe than contraindications and can often be managed during or after the treatment. However, if you experience any significant discomfort or adverse reactions, please notify us immediately so we can address them promptly.

By adhering to these guidelines, we can work together to achieve the best possible results while prioritising your safety and comfort. If you have any questions or concerns about these contraindications or contra-actions, please do not hesitate to contact us before booking your appointment.

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